Privacy Policy

1. Introduction

Welcome to Eiffel Lux Casino ("we", "our", "us"), operating at eiffelluxcasino.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our free-to-play social casino service.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email) submitted via our contact form
• Messages or communications sent to our support team

2.2 Automatically Collected

• Browser type and version
• Operating system
• IP address (anonymised where possible)
• Pages visited and time on platform
• Referring source

2.3 Local Storage

We use browser local storage to save session preferences including age verification (elc_age_confirmed_v1), bonus state (eiffelluxcasino_bonus_expires_at, eiffelluxcasino_bonus_redeemed). This data remains in your browser and is not sent to our servers.

3. How We Use Your Information

• To provide and improve our social casino service
• To respond to support enquiries
• To monitor platform security and performance
• To comply with legal obligations

We do not sell or share your personal data with third parties for marketing.

4. Cookies

See our Cookie Policy for full details on cookies and how to manage them.

5. Data Security

We implement SSL/TLS encryption, secure server configurations, and access controls. No method of internet transmission is 100% secure.

6. Third-Party Links

We link to GamCare and BeGambleAware, which have their own privacy policies.

7. Data Retention

Contact form data is retained for up to 12 months. Analytics data is retained in anonymised form.

8. Your Rights

You may have rights to access, correct, delete, or port your data. Contact us at support@eiffelluxcasino.com to exercise these rights.

9. Children

Eiffel Lux Casino is strictly 18+. We do not knowingly collect data from minors. Contact us immediately if you believe a minor has submitted data.

10. Changes

We may update this policy. The updated version will always be posted here with a revised date.

11. Contact

support@eiffelluxcasino.com

Last reviewed: 1 January 2026.